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Privacy Policy 

Your privacy is very important to me and this policy sets out how I use, disclose and make use of personal information:

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  • This privacy policy conforms with the Association for Solution Focused Hypnotherapy’s (AfSFH) Code of Practice and a full copy is readily available.

  • Disclosure of all information during therapy and consultations remains confidential.  However, I have a professional obligation to report to relevant authorities any concerns if I believe the client may be intending to cause harm to themselves or others.

  • A query on suitability or conflict of therapy with other practitioners may have to be sought occasionally, with client permission.

  • The General Data Protection Regulation (GDPR) provides a framework for keeping everyone’s personal data safe and my privacy policy is compliant with this.

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PERSONAL INFORMATION I WILL COLLECT.

  • Your Name and address

  • Date of Birth

  • Relationships and Occupation

  • Telephone numbers / Email address

  • Medical conditions relevant to the sessions

  • Prescribed medication

  • Details of your GP for me to contact in case of emergency or in the rare situation where I feel you may harm yourself or others

  • The contact details for a person who you nominate as your point of contact should there be an emergency

  • Any other information you feel you would like to share (but this is optional)

  • Session summary of what you want to achieve by coming to see me.

 

HOW I WILL STORE YOUR PERSONAL INFORMATION.

STORAGE METHODS:

  • Paper: written notes (described below).

  • Smartphone: I will store your contact information in my phone which is password protected. I do not store your full name, I keep a record of your first name followed by the leading letter of your surname. This allows me to contact you in case of emergencies or to re-arrange appointments, if this is a suitable way for you to communicate with me.

  • Email: your email address and correspondence will be stored in my email account by nature of you contacting me. This will be deleted once we have finished the sessions and I have signed you off. Any relevant emails that I feel need to be kept will be printed off and added to your written notes.  This is a requirement of my insurance company.

  • Website: None of your personal information is stored on my website, other than to momentarily collect and send it to my email account for the purposes of our initial contact. Any further communications are deleted once the correspondence has been completed.

 

DOCUMENTS HELD.

PAPER:

  • Initial Consultation notes including contact details.

  • Client/therapist Agreement

  • Brief Session Notes

 

ELECTRONIC:

 

  • Contact name and telephone numbers

  • Email/SMS

 

HOW I MAY PROCESS/SHARE YOUR PERSONAL INFORMATION.

 

SUPERVISION

I undertake supervision as a requirement of my professional body the AfSFH and as a form of good practice. This process allows me to voice any concerns I may have in a safe environment which is strictly confidential. In order to protect my clients’ privacy, your personal information will be anonymised if I refer to your case history during supervision sessions or peer support groups.

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EMERGENCIES

If your health is in jeopardy or I feel you may harm yourself, I may share your contact information with an emergency healthcare service (e.g. GP or Mental Health Crisis Team).

If I become aware of your intent to cause harm to another person/organisation, the law may require that I inform an authority including sharing your contact details

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ERASING YOUR INFORMATION

When we have finished working together, I will keep a copy of your information for up to seven years after the completion of our work together. This is so that I have a reference of our work in situations such as you returning to sessions in the future and it is also an obligation under my professional standards and insurance policy. After this time has passed, I destroy the information.

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YOUR RIGHTS

You have the following rights:

  • To be informed of what information I hold.

  • To see the information I hold about you (free of charge for the initial request).

  • To rectify any inaccurate or incomplete personal information.

  • To withdraw consent to me using your personal information.

  • To request your personal information be erased (though I can decline whilst the information is needed for me to practice lawfully & competently).

 

If you have any queries on the above, please let me know.

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